Reply 1 : G73 Static
1) RMA it
or 2) uninstall the Realtek driver and use the generic Windows high definition audio driver. All the "workarounds" (installing the Realtek driver twice, installing one driver over another, etc) appear to work because it screws it up so that Windows falls back to the default generic driver anyway. With this solution the subwoofer won't work, and a little of the right channel will be unmutable.
Reply 2 : G73 Static
try looking at this thread:
http://forum.notebookreview.com/asus...tive+debugging
There are a lotta things you can try before opting for a RMA...
Reply 3 : G73 Static
Anything else to try outside of removing all of the Creative stuff? What am I going to lose in the process?
Reply 4 : G73 Static
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Originally Posted by milhouse74 Well, I contacted newegg for an RMA. I have the labels but I won't ship it out til Monday. So I can try a few things in the meantime. I'm just seriously disappointed and I guess I don't understand the whole "you can remove this software and it'll work" nonsense. Uh, shouldn't someone at some point test these damn things? I mean not each one, but this is obviously a known issue. By reading up on it I'm not even sure it's software since some people get rid of it and some don't. Even if I mute my speakers it still goes on. And I'm not talking a little static, I mean ear splitting loud static I can hear halfway across my house. If I can do something simple I guess I wouldn't mind, but even the Asus tech told me to send it back. I guess I find that just maddening that people except that they'll have to take away some of their laptops features instead of returning it. My current laptop is OC'd so I'm not afraid to tinker....to improve performance though not to get something to work as intended. I HATE that newegg is going to make me send it, have them test it, then ship me a new one(or this same one if they can "fix" it). It'll probably take me 2-3 weeks to get a working laptop. But I think I would rather do that than live with a laptop that I have to fix right out of the box. I wouldn't keep a brand new car that I have to use duct tape to keep the hood down.
Anything else to try outside of removing all of the Creative stuff? What am I going to lose in the process? |
Reply 5 : G73 Static
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Originally Posted by Yuxi From all the information I've seen, it appears to be a hardware defect. As I suggested earlier, you can uninstall the Realtek driver and just use the generic high definition audio driver that comes with Windows. For me it's the only sure way to avoid the static noise.
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I tend to agree with the hardware issue. I have a feeling Asus realizes this as well(esp since the Tech told me if the driver didn't work that I should return it, lol). I also wonder if people are having different "static" issues. I'm wondering how many of the fixed ones NEVER happen again. I'm also wondering how many of the fixed ones are the same as what I'm experiencing. It's ear piercingly loud, lasts about 10 seconds or so, and isn't dependent on the volume/mute(it's the same regardless). The only way I got rid of it was uninstalling all of the realtek drivers....then again I got no sound. Luckily I talked to another Newegg employee who said I could get a full refund if I want. I just don't know if I should try another one or what else I would even want. Decisions. I'll play around with it but I don't have much hope for a "fix".
Reply 6 : G73 Static
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Originally Posted by milhouse74 I tend to agree with the hardware issue. I have a feeling Asus realizes this as well(esp since the Tech told me if the driver didn't work that I should return it, lol). I also wonder if people are having different "static" issues. I'm wondering how many of the fixed ones NEVER happen again. I'm also wondering how many of the fixed ones are the same as what I'm experiencing. It's ear piercingly loud, lasts about 10 seconds or so, and isn't dependent on the volume/mute(it's the same regardless). The only way I got rid of it was uninstalling all of the realtek drivers....then again I got no sound. Luckily I talked to another Newegg employee who said I could get a full refund if I want. I just don't know if I should try another one or what else I would even want. Decisions. I'll play around with it but I don't have much hope for a "fix".
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A G73 without this problem can use the Realtek driver without producing the random crackling noise. This is the exact same problem I have, except I would have to RMA it for a motherboard replacement (it's a problem with the sound card, which is part of the motherboard) and can't afford to risk having it sit there for x weeks while they wait on new parts from Taiwan. I can live with the crappy generic driver since I use external speakers most of the time anyway.
Reply 7 : G73 Static
It only happens when using the built-in speakers (I've never had a problem with headphones) and it only seems to happen when any Windows sound is playing. It doesn't seem to be a problem in games.
It's pretty frustrating.
Reply 8 : G73 Static
Reply 9 : G73 Static
This seems to happen to me at any time once I have exited any application that uses the graphics card. Pretty much after any game or my 3D poker client.
Usually rebooting will solve the problem but one time it happened just after I completed a reboot after playing a game. I have been accustomed to now rebooting immediately after playing anything.
I'm going to try the Creative fix, but I'm not having much faith, this seems like a hardware issue to me.
Is there any new information on this?